Last Updated: 21.05.2026

1. Introduction

Protea Foundry respects your privacy and is committed to protecting the personal information shared with us.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, submit an enquiry, request a quote, place an order, communicate with us, or use our services.

By using this website or providing your personal information to Protea Foundry, you agree to the terms of this Privacy Policy.

2. About Protea Foundry

Protea Foundry is a specialist sacrificial anode foundry based in Salt River, Cape Town. We manufacture and supply aluminium, zinc, weld-on, bolt-on and custom anodes for marine, offshore, harbour, industrial and related applications.

Physical Address: 116 Voortrekker Road, Salt River, Cape Town, 7925
Email Address: info@proteafoundry.co.za
Phone Number: +27 21 510 5158

3. Personal Information We Collect

We collect personal information when you contact us, complete a form on our website, request a quote, place an order, send us drawings or specifications, phone us, email us, or interact with our business in any other way.

This information may include your name, surname, company name, job title, email address, phone number, billing details, delivery details, VAT or company information, enquiry details, product requirements, technical specifications, drawings, project documents and any other information you choose to send to us.

When you use our website, we may also collect basic technical information such as your IP address, browser type, device information, pages visited and how you interact with the website.

4. How We Use Personal Information

Protea Foundry uses personal information to respond to enquiries, prepare quotations, process orders, manufacture products, confirm specifications, arrange machining, prepare certification where required, manage deliveries, issue invoices, keep business records and provide customer support.

We may also use personal information to improve our website, manage customer and supplier relationships, meet legal and accounting obligations, protect our business interests, and communicate with you about relevant products, services or order-related matters.

We will only use your personal information for lawful and reasonable business purposes.

5. Technical Information, Drawings and Specifications

Where you send us technical information, drawings, product requirements, samples, specifications or project documents, we use this information to understand your requirements and provide the correct products or services.

You are responsible for making sure that any drawings, documents or technical information sent to Protea Foundry are accurate and that you have the right to share them with us.

6. Sharing Personal Information

Protea Foundry may share personal information with trusted third parties where it is necessary for business, operational or legal purposes.

This may include our employees, authorised representatives, suppliers, subcontractors, couriers, freight providers, accounting professionals, legal advisers, IT providers, website hosting providers, banks, payment service providers, regulators or public authorities where required by law.

We will only share the information needed for the relevant purpose and will take reasonable steps to make sure that personal information is handled securely.

7. International Processing

Some of the service providers we use may store or process information outside South Africa. This may apply to website hosting, email systems, cloud storage, analytics tools or other digital services.

Where this happens, we will take reasonable steps to ensure that personal information remains protected through appropriate safeguards, agreements or data protection practices.

8. Cookies and Website Tracking

Our website may use cookies and similar technologies to help the website work properly, improve user experience and understand how visitors use the site.

Cookies may collect technical information such as browser type, device information, pages visited, time spent on the website and referring pages. You can disable cookies through your browser settings, although some parts of the website may not work as intended.

9. Direct Marketing

Protea Foundry may send business or marketing communication where you have requested it, where you are an existing customer, or where we are legally allowed to do so.

You may opt out of marketing communication at any time by contacting us or using the unsubscribe option where available. We will not sell your personal information to third parties for marketing purposes.

10. Security of Personal Information

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.

These steps may include secure storage, password protection, access controls, staff awareness, trusted service providers and reasonable technical and administrative safeguards.

No electronic system is completely secure, but we aim to protect the personal information in our care through responsible business practices.

11. Retention of Personal Information

We keep personal information only for as long as it is reasonably needed for the purpose it was collected.

In some cases, we may need to keep information for longer where required for legal, tax, accounting, contractual, operational or dispute-related reasons. When personal information is no longer needed, we will take reasonable steps to delete, destroy or anonymise it.

12. Your Rights

You may ask Protea Foundry what personal information we hold about you. You may also ask us to correct, update or delete your personal information where the law allows this.

You may object to certain processing, withdraw consent where processing is based on consent, or raise a concern about how your personal information has been handled.

Requests can be sent to info@proteafoundry.co.za.

13. Complaints

If you believe that your personal information has not been handled properly, please contact us first so that we can try to resolve the matter.

You may also lodge a complaint with the Information Regulator South Africa if you believe your rights under POPIA have been infringed.

14. Links to Other Websites

Our website may contain links to third-party websites. Protea Foundry is not responsible for the privacy practices, security or content of those websites.

You should review the privacy policy of any third-party website before submitting personal information.

15. Children’s Personal Information

Our website and services are intended for business, industrial and marine-related customers. We do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child without the required consent, we will take reasonable steps to delete it.

16. Changes to This Privacy Policy

Protea Foundry may update this Privacy Policy from time to time. The latest version will be published on this website and will apply from the date of publication.

Continued use of the website after updates have been published will be treated as acceptance of the updated Privacy Policy.

17. Contact Details

For any questions about this Privacy Policy or how we handle personal information, please contact us.

Protea Foundry
116 Voortrekker Road, Salt River, Cape Town, 7925
Email Address: info@proteafoundry.co.za
Phone Number: +27 21 510 5158